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138 Results 1 - 10 of 138 Results
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Attitudes for Service - Live Online

by Dale Carnegie Training

Activity ID

DCD-3LO-0001

Successful organizations recognize that customer satisfaction and customer loyalty drives profitability and growth. This experience is what can cause a customer to become an organization champion. This module begins with taking 100% responsibility for yourself and the attitude you convey. Each time you come into contact with a customer, your attitude is showing. The challenge is to maintain a friendly, low pressure and high service environment for your customers.

PDUs

PMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PgMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-RMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-SP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-ACP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PfMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-PBA2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
Sessions

Transforming Customer Complaints into Opportunities - Live Online

by Dale Carnegie Training

Activity ID

DCD-3LO-0003

In any selling situation obstacles will have to be overcome before a buying decision is made. Resolving objections effectively is a process that involves careful, sensitive listening along with positive, factual responses to buyer concerns. You must understand that buyer objections are not always rational. Objections are often emotional. You must respond to customers emotional needs, along with the obstacles preventing them from buying, if you want to build long-term relationships.

PDUs

PMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PgMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-RMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-SP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-ACP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PfMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-PBA2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
Sessions

Successful Public Speaking - Live Online

by Dale Carnegie Training

Activity ID

DCD-3LO-0008

Successful Public Speaking uses the methods of Dale Carnegie to turn you from a nervous novice into a confident presenter. Dale Carnegie believed that public speaking is a skill to be learned, not an inborn trait. He validated that belief year after year by turning out the most accomplished speakers in the world. Successful Public Speaking will teach you the very same skills that Dale Carnegie himself used to create generations of politicians, community leaders and successful business people.

PDUs

PMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PgMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-RMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-SP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-ACP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PfMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-PBA2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
Sessions

Creating and Achieving Breakthrough Goals - Live Online

by Dale Carnegie Training

Activity ID

DCD-3LO-0009

Achieving goals is paramount to your own personal success and growth. Our turbulent, uncertain economy has put tremendous pressure on organizations and their employees and as a result many of us cannot focus on what's really important. Refocus yourself on goals that can be career changers. In this course you will learn to establish breakthrough goals, create a plan to achieve those goals, and ultimately achieve your objectives with discipline and confidence.

PDUs

PMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PgMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-RMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-SP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-ACP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PfMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-PBA2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
Sessions

Managing Workplace Stress - Live Online

by Dale Carnegie Training

Activity ID

DCD-3LO-0006

The impact of stress takes a heavy toll on people and organizations. With the challenges of a highly competitive, global economy, the rate of change will continue to create stress. Being able to cope more effectively is a survival issue for everyone. This session will equip you with practical tools to help you survive and thrive.

PDUs

PMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PgMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-RMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-SP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-ACP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PfMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-PBA2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
Sessions

How to Win Friends and Influence Business People - Live Online

by Dale Carnegie Training

Activity ID

DCD-4LO-0011

This live online event from Dale Carnegie Training will show you ways to achieve enlightened interpersonal effectiveness. As the business world shifts from a "me first" attitude to a gentler environment, learn how to lead with words and deeds to gain commitment and achieve organizational goals in this live online seminar. Become effective expressing your ideas in ways that are heard, and help you generate enthusiasm from managers, co-workers, staff, and clients.

PDUs

PMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PgMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-RMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-SP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-ACP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PfMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-PBA11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
Sessions

Confident, Assertive, In-Charge: Developing the Attitudes of Leadership - Live Online

by Dale Carnegie Training

Activity ID

DCD-4LO-0022

Now you can learn to tap into your latent power, unleash your inner attitudes of confidence and enthusiasm and build your visibility in the organization at Confident, Assertive, In Charge: Developing the Attitudes of Leadership. Take that first step in transforming yourself from a follower into a leader- right from your desk!

PDUs

PMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PgMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-RMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-SP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-ACP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PfMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-PBA11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
Sessions

Time Management - Live Online

by Dale Carnegie Training

Activity ID

DCD-4LO-0044

This seminar offers practical techniques to help you focus on results, not tasks. Undo destructive habits and consciously choose to establish healthy, productive habits that yield long term benefits. You'll learn how to lock out mental distractions so that you can eliminate time wasters and concentrate on your priorities.

PDUs

PMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PgMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-RMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-SP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-ACP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PfMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-PBA11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
Sessions

Managing Conflict in the Workplace - Live Online

by Dale Carnegie Training

Activity ID

DCD-3LO-0002

Based on the time-tested principles of the book How to Win Friends and Influence People, this program prescribes the best approaches to deal with conflicts in effective ways that resolve issues while maintaining positive relationships. Learn to diagnose conflict before it intensifies, match conflict resolution techniques to specific situations, and remain poised in conflict situations.

PDUs

PMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PgMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-RMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-SP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-ACP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PfMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-PBA2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
Sessions

Overcoming Workplace Negativity with Enthusiasm - Live Online

by Dale Carnegie Training

Activity ID

DCD-3LO-0007

Overcoming Workplace Negativity is a live online program that will show you how to use Dale Carnegie's proven ways to prevent the naysayers, whiners and downers from robbing you and your group of the energy to succeed. In just 3 hours, you'll learn specific techniques for dealing with that burned-out feeling so that you can lead with confidence and enthusiasm. Take a positive step toward success right now.

PDUs

PMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PgMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-RMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-SP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-ACP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PfMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-PBA2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
Sessions
138 Results 1 - 10 of 138 Results
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