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138 Results 1 - 10 of 138 Results
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Attitudes for Service - Live Online

by Dale Carnegie Training

Activity ID

DCD-3LO-0001

Successful organizations recognize that customer satisfaction and customer loyalty drives profitability and growth. This experience is what can cause a customer to become an organization champion. This module begins with taking 100% responsibility for yourself and the attitude you convey. Each time you come into contact with a customer, your attitude is showing. The challenge is to maintain a friendly, low pressure and high service environment for your customers.

PDUs

PMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PgMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-RMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-SP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-ACP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PfMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-PBA2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
Sessions

Overcoming Workplace Negativity with Enthusiasm - Live Online

by Dale Carnegie Training

Activity ID

DCD-3LO-0007

Overcoming Workplace Negativity is a live online program that will show you how to use Dale Carnegie's proven ways to prevent the naysayers, whiners and downers from robbing you and your group of the energy to succeed. In just 3 hours, you'll learn specific techniques for dealing with that burned-out feeling so that you can lead with confidence and enthusiasm. Take a positive step toward success right now.

PDUs

PMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PgMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-RMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-SP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-ACP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PfMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-PBA2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
Sessions

Confident, Assertive, In-Charge: Developing the Attitudes of Leadership - Live Online

by Dale Carnegie Training

Activity ID

DCD-4LO-0022

Now you can learn to tap into your latent power, unleash your inner attitudes of confidence and enthusiasm and build your visibility in the organization at Confident, Assertive, In Charge: Developing the Attitudes of Leadership. Take that first step in transforming yourself from a follower into a leader- right from your desk!

PDUs

PMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PgMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-RMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-SP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-ACP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PfMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-PBA11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
Sessions

Time Management - Live Online

by Dale Carnegie Training

Activity ID

DCD-4LO-0044

This seminar offers practical techniques to help you focus on results, not tasks. Undo destructive habits and consciously choose to establish healthy, productive habits that yield long term benefits. You'll learn how to lock out mental distractions so that you can eliminate time wasters and concentrate on your priorities.

PDUs

PMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PgMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-RMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-SP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-ACP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PfMP11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
PMI-PBA11.00 PDUs
0.00 Technical
11.00 Leadership
0.00 Strategic
Sessions

Expert Online Trainer Bootcamp

by Dale Carnegie Training

Activity ID

DCD-8LO-0001

Live online (virtual instructor led) training has become the global standard for developing dispersed workforces and extended enterprises. But lets face it, learning to engage your audience using a live Internet platform is a considerable challenge. It requires a unique skill set that combines virtual facilitation and design, application of technical knowledge, and flawless delivery of online activities. This program is composed of four 2-hour live online sessions delivered using Dale Carnegies standard online training platform (Adobe Connect). Following each of the first three live online sessions, each participant will have two hours of independent assignments. The total number of commitment hours for the entire program is 14: eight live online and six independent work.

PDUs

PMP8.00 PDUs
0.00 Technical
8.00 Leadership
0.00 Strategic
PgMP8.00 PDUs
0.00 Technical
8.00 Leadership
0.00 Strategic
PMI-RMP8.00 PDUs
0.00 Technical
8.00 Leadership
0.00 Strategic
PMI-SP8.00 PDUs
0.00 Technical
8.00 Leadership
0.00 Strategic
PMI-ACP8.00 PDUs
0.00 Technical
8.00 Leadership
0.00 Strategic
PfMP8.00 PDUs
0.00 Technical
8.00 Leadership
0.00 Strategic
PMI-PBA8.00 PDUs
0.00 Technical
8.00 Leadership
0.00 Strategic
Sessions

Leading Virtual Teams - Live Online

by Dale Carnegie Training

Activity ID

DCD-6LO-0022

Several factors have led to the emergence of a new form of team working. As Virtual Private Networks, Wi-Fi, and low-cost communication methods such as instant messaging and video chat become more reliable and commonplace, home-working and teleworking become an option for many teams. This option has provided organizations with numerous economic alternatives to the traditional face-to-face team structure. Overall, virtual teams are very similar to traditional teams. However, communication and team building occur more naturally in face-to-face teams. Because of this, leaders of virtual teams should take deliberate actions to build in activities and practices that are vital to team success. This two-part, six-hour program will help equip leaders with the knowledge and skills necessary to lead virtual teams to new levels of effectiveness.

PDUs

PMP5.50 PDUs
0.00 Technical
5.50 Leadership
0.00 Strategic
PgMP5.50 PDUs
0.00 Technical
5.50 Leadership
0.00 Strategic
PMI-RMP5.50 PDUs
0.00 Technical
5.50 Leadership
0.00 Strategic
PMI-SP5.50 PDUs
0.00 Technical
5.50 Leadership
0.00 Strategic
PMI-ACP5.50 PDUs
0.00 Technical
5.50 Leadership
0.00 Strategic
PfMP5.50 PDUs
0.00 Technical
5.50 Leadership
0.00 Strategic
PMI-PBA5.50 PDUs
0.00 Technical
5.50 Leadership
0.00 Strategic
Sessions

A Manager's Guide to Sustainable Employee Engagement

by Dale Carnegie Training

Activity ID

DCD-6LO-0002

This course focuses on the business value of engagement: understand the steps managers like you can take to generate engagement and sustain higher levels of motivation among every team member -- even dispersed teams. In this six-hour, three session Live Online workshop, participants will collaborate with others in the same situation, learning to embody the proven attributes, actions, and behaviors that drive motivation among employees. Engagement is within your reach -- discover the tools you need to build, strengthen, and sustain a fully engaged workforce in your organization.

PDUs

PMP6.00 PDUs
0.00 Technical
6.00 Leadership
0.00 Strategic
PgMP6.00 PDUs
0.00 Technical
6.00 Leadership
0.00 Strategic
PMI-RMP6.00 PDUs
0.00 Technical
6.00 Leadership
0.00 Strategic
PMI-SP6.00 PDUs
0.00 Technical
6.00 Leadership
0.00 Strategic
PMI-ACP6.00 PDUs
0.00 Technical
6.00 Leadership
0.00 Strategic
PfMP6.00 PDUs
0.00 Technical
6.00 Leadership
0.00 Strategic
PMI-PBA6.00 PDUs
0.00 Technical
6.00 Leadership
0.00 Strategic
Sessions

Virtual Meetings that Engage - Live Online

by Dale Carnegie Training

Activity ID

DCD-2LO-0045

In this fast paced, interactive webinar you'll learn to use activities to energize your next online meeting. This webinar will help identify what's unique about running an online meeting and what's needed to make it an interactive experience. It answers these questions: How will you generate participation and build cooperation? What activities will keep the team members engaged? What online tools are available to help stay focused and on time? Activities and energizers for online meetings is an engaging answer. This session covers the three components of an effective online meeting leadership strategy: pre-meeting planning, managing the meeting, and post-meeting follow-up. You'll experience meeting activities and analyze the online tools used to make them energizing. A handout is included that provides technical tips and meeting checklists.

PDUs

PMP2.00 PDUs
0.00 Technical
2.00 Leadership
0.00 Strategic
PgMP2.00 PDUs
0.00 Technical
2.00 Leadership
0.00 Strategic
PMI-RMP2.00 PDUs
0.00 Technical
2.00 Leadership
0.00 Strategic
PMI-SP2.00 PDUs
0.00 Technical
2.00 Leadership
0.00 Strategic
PMI-ACP2.00 PDUs
0.00 Technical
2.00 Leadership
0.00 Strategic
PfMP2.00 PDUs
0.00 Technical
2.00 Leadership
0.00 Strategic
PMI-PBA2.00 PDUs
0.00 Technical
2.00 Leadership
0.00 Strategic
Sessions

Marshall Goldsmith: What Got You Here Won't Get You There - Live Online

by Dale Carnegie Training

Activity ID

DCD-6LO-0024

Dale Carnegie Digital is excited to partner with Marshall Goldsmith to make one of the most effective management development methodologies accessible, convenient, live and online! Experience the merging of our world-renowned training and that of leadership development expert, executive coach and author, Marshall Goldsmith from his New York Times best seller and Wall Street Journal #1 business book, What Got You Here Wont Get You There. This dynamic session will help you identify and overcome 20 of the most common interpersonal challenges often found in leadership behavior. Youll learn a seven-step method to get rid of bad habits, or make adjustments to habits you want to change. Youll apply a variety of methods to gain feedback and practice feed forward- a simple yet powerful process that turns feedback into productive action.

PDUs

PMP5.50 PDUs
0.00 Technical
5.50 Leadership
0.00 Strategic
PgMP5.50 PDUs
0.00 Technical
5.50 Leadership
0.00 Strategic
PMI-RMP5.50 PDUs
0.00 Technical
5.50 Leadership
0.00 Strategic
PMI-SP5.50 PDUs
0.00 Technical
5.50 Leadership
0.00 Strategic
PMI-ACP5.50 PDUs
0.00 Technical
5.50 Leadership
0.00 Strategic
PfMP5.50 PDUs
0.00 Technical
5.50 Leadership
0.00 Strategic
PMI-PBA5.50 PDUs
0.00 Technical
5.50 Leadership
0.00 Strategic
Sessions

Transforming Customer Complaints into Opportunities - Live Online

by Dale Carnegie Training

Activity ID

DCD-3LO-0003

In any selling situation obstacles will have to be overcome before a buying decision is made. Resolving objections effectively is a process that involves careful, sensitive listening along with positive, factual responses to buyer concerns. You must understand that buyer objections are not always rational. Objections are often emotional. You must respond to customers emotional needs, along with the obstacles preventing them from buying, if you want to build long-term relationships.

PDUs

PMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PgMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-RMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-SP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-ACP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PfMP2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
PMI-PBA2.75 PDUs
0.00 Technical
2.75 Leadership
0.00 Strategic
Sessions
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