Whether your role requires management of a team, supply chain, product development, inventory, contracts or sales pipelines, every business professional must be proficient at tracking, projecting and reporting financial information in order to be successful. This course will help you build essential financial management skills that will enhance your personal tool set and ensure that you apply best practices when managing fiduciary responsibilities. This course was formerly titled How to Speak Accounting: Intro to Financial Management.

Is it me or I? His and her or their? One space or two after periods? Professionals who can write clearly and correctly save themselves and their organizations time and effort from repeated proofreading reviews. Small mistakes in writing can make significant negative impressions in the workplace and diminish your credibility. In this course, you will learn the standard rules for proper usage and grammar, including commas, colons, semicolons, parenthesis and commonly confused words like effect and affect. You and your fellow classmates will work in teams to apply what you learn in hands-on exercises and activities. Return to your job with greater confidence and ability when writing any document. This course was formerly titled Grammar and Punctuation for Business Communication.

In this interactive, one-day course you will learn how to communicate intentionally, using techniques such as the STAR method and Appreciative Inquiry, to cultivate and hone more effective communication skills. We will explore and practice intentional communication skills, strengthen your listening skills and learn about the power of questions, all of which establish a strong foundation for effective professional and personal communication. Not only will this course pave the way for developing stronger internal and external business relationships, it will also empower you to build trust within your networks, create more effective work habits and remove the barriers that prevent clear communication. This course was formerly titled Dynamic Communication: Clearly Communicate with Others.

Todays workforce has different expectations of and needs from leadership than it has in the past. In this interactive course, you will learn how to move from a management style to a coaching style in order to be a more effective leader for this growing workforce. You will learn the power of questioning, how relational psychological contracts work and why they are important, and how to give continuous feedback while allowing employees the freedom to grow and fail in a supportive work environment. This course was formerly titled Coaching as a Leadership Skill.

Participants develop strategies to analyze the risks in project development and implementation.

According to Harvard Research, 47% of the time we are mentally off task. How would performance change for you and your organization if you could improve on this? In this course youll explore the modern-day phenomenon of mindfulnessthe mental state achieved by focusing ones awareness on the present momentand how its helping employees at organizations like Google, Accenture and IKEA increase job satisfaction, reduce anxiety levels, improve concentration and build healthier interpersonal relationships. Documented research shows that mindfulness creates noticeable improvements in the following areas: Patience and resilience Concentration and focus Stress management Communication skills Innovation and creativity Clear thinking This course was formerly titled Demystifying Mindfulness at Work.

In this course, you learn how to build and sustain cohesive, high-performance teams.

Success and managerial effectiveness hinges on the use of influence at all levels of an organization. With this training course, you will leverage practical tools and techniques to apply influence strategies, gain commitment from others, foster collaboration, and acquire the specific competencies, behaviors, and attitudes necessary to achieve desired results without relying on the use of authority.

Policies and procedures are important documents in any organization. Procedures that are effectively designed and written help both managers and employees increase efficiency and productivity, reduce mistakes and frustration and save time and money by providing clear guidelines that are easy to find and follow. In this course, you will learn best practices for writing policies, procedures and supporting documentation to help you develop logical and easy-to-understand documents. You will learn to prepare material that is consistently formatted, informative, appropriate for the needs of your audience and organization and ready for distribution both in print and online.

This course provides proven "how-to" concepts and procedures for planning, organizing, implementing and delivering successful projects. Through course workshops, you learn project management skills, including monitoring and controlling projects, using paper and PC-based techniques.