Course Catalog

ITIL Foundation Classroom Training

Description

ITIL® (Information Technology Infrastructure Library) is the most advanced and industry accepted approach towards IT service management. ITIL® works on set of frame works revolving around best practices in IT service management industry to fulfill customer needs. ITIL® Foundation serves as the base towards adapting to ITIL® best practices. ITIL® Foundation training helps an individual to understand the key concepts, strategies & terminologies of ITIL® 2011 service life cycle in IT service management. ITIL® Foundation 2011 is the first level toward the achieving your expertise in ITIL® best practices. ITIL® Foundation training focuses on imparting basic knowledge on all the process of IT service lifecycle Like Design, Strategy, operation, transition and continual service improvement.

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Ways of Working12.0012.0012.000.000.000.000.000.000.000.000.000.00

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Power Skills2.002.002.002.002.002.002.002.002.002.002.002.00

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Business Acumen2.002.002.002.002.002.002.002.002.002.002.002.00

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Totals16.0016.0016.004.004.004.004.004.004.004.004.004.00

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