Course Catalog

Stakeholder Management Course (SM)

Description

The Stakeholder Management course is designed to provide trainees with the tools and knowledge needed to develop strategic and tactical plans in building and managing business relationships and communications with leaders, managers and subject matter experts who will impact initiatives, projects, and resources. Discussion points and categories of tools provided by the course include:
1. What is Stakeholder Management?
2. Why Stakeholder Management is important to you
3. Identifying Boundaries
4. Tools and Approaches
a. Buffering
i. The Proximity Tool
b. Reflecting
i. The Power Grid
ii. Interests, Expectations, Requirements, and Avenues (IERA)
iii. The Ladder of Inference
c. Connecting
d. Strategizing
i. Stakeholder Engagement Template
ii. Stakeholder Engagement Techniques
e. The Crowd-Sourced Stakeholder Tool