Course Catalog

Business processes optimisation

Description

The course is designed for professionals seeking to enhance their knowledge and skills in building resilient business strategies and optimizing processes to adapt to crises and uncertainty. It is particularly valuable for managers, business owners, and process improvement specialists aiming to improve their ability to manage risks, adapt organizational structures, and implement innovative solutions for business continuity. The Business process optimisation course provides a comprehensive understanding of strategic planning, risk management, and process optimization tools. Students will learn practical methods to ensure business stability, improve adaptability, and integrate automation and AI-driven solutions into operations. During the 10 sessions (15 hours), participants will gain insights into frameworks such as the Business Model Canvas, SWOT and PESTEL analysis, BPMN, and SIPOC diagrams. They will also explore techniques for prioritizing business processes using Effort-Impact matrices, developing KPIs/PPIs, and employing Lean and Kaizen for continuous improvement. Students will complete practical tasks, including creating business continuity plans, developing roadmaps for change, visualizing processes, and identifying opportunities for automation and AI integration. They will also gain hands-on experience in scenario planning and risk mapping, enhancing their ability to foresee and address potential challenges effectively. After completing the course, participants will have the knowledge and tools to manage business processes during crises, ensure continuity, and drive innovation. They will be equipped with actionable strategies to navigate uncertainties and achieve sustainable growth in dynamic environments.

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