Course Catalog

Among numerous business analysis techniques, it’s not always easy to choose the right one for implementation. Moreover, many of them are applicable in more than one knowledge area, so it’s crucial to know the why and how of each. In this course, Business Analysis Techniques: Planning and Monitoring Business Analysis Work, you will gain the ability to understand the purpose of each of the selected techniques and the steps to employ it in a particular situation. First, you will learn that each technique is customized for the knowledge area and the task. Next, you will discover how to apply the technique. Finally, you will explore the usage considerations for each of the presented techniques, so you are able to minimize risks while implementing them. When you are finished with this course, you will have the skills and knowledge to apply business analysis techniques in the context of Business Analysis Planning and Monitoring needed to carry out change in organizations.

At the core of agile business analysis is a thorough knowledge of techniques. In this course, Agile Business Analysis Techniques, you will learn how to enrich your business analysis practices by applying methods and concepts that are commonly used in agile approaches. First, you will explore the most common and comprehensive techniques used by Agile Business Analysis Practitioners. Next, you will discover how to determine which of them are appropriate for a given context. Finally, you will see how to apply each technique. When you are finished with this course, you will have a foundational knowledge of Agile Business Analysis Techniques that help you select the most effective techniques for the specific context. This course helps you prepare for the AAC® Certification by covering the techniques from Agile Extension to the BABOK® Guide version 2, and you can earn Continuing Development Units (CDUs) by completing it.

Many leaders think Scrum and agile are just a technique for building software. In this course, Scrum for Executives, Leaders, and Your Boss, you will learn the knowledge necessary to influence others to bring Scrum and agile to your organization without focusing on mechanics. First, you will learn about Scrum from a value perspective. Next, you will discover the things that executives will want to know before committing to new initiatives as big as this one. Finally, you will explore how to advise with organizational change and what it means to be a truly agile executive. When you are finished with this course, you will have the skills and knowledge of influence needed to discuss Scrum and agile in terms leaders understand and value.

In this course, Kanban for Agile/Scrum Practitioners, you will learn the skills, approaches, and techniques to advance your essential Kanban capabilities to the next level. First, you'll learn that Kanban is not a process in and of itself but is a practice that symbolizes a principle and is flexible and adaptable based on the challenge at hand and the necessary resources. Next, you'll explore different approaches to moving from both waterfall and Agile/Scrum to Kanban. For those with traditional development skills (waterfall), we will point out how Kanban alleviates all the CONs of waterfall by improving the efficiency and flexibility of feature development and provide you the necessary knowledge to help you adapt and transition from your traditional or waterfall application development methods to Kanban. Though Agile/Scrum greatly improves development over waterfall you'll discover how Kanban takes it a step further in improving product delivery. You'll also compare Scrum events with Kanban events and how Kanban will increase the workflow and productivity of development. Then, you'll go into detail on defining your value stream, managing work types, understanding what “done” means, limiting work in progress, adapting to variabilities, the benefits of cumulative flow diagrams, how to forecast future work, dealing with bottlenecks, blockers, and spikes. Finally, the course will take you through the process of implementing Kanban at your workplace. This will include developing a pilot, applying metrics, and provide the awareness to challenges that may obstruct or impede your adoption of Kanban and offer recommendations and techniques to mitigate them. When you have completed this course, you will have the skills and knowledge on how to design, execute, and deliver high-quality Kanban systems.

Everyone hears about inspection and adaptation when talking about agile or Scrum. But where does the transparency come from? Also, how do we know when work is really done? In this course, Introducing Scrum Artifacts and the Definition of Done, you will learn foundational knowledge of the Scrum Artifacts and the Definition of Done. First, you will discover how the Scrum Artifacts provide transparency. Next, you will explore why this is so important to a successful implementation of Scrum. Finally, you will learn how to craft a definition of "done". When you’re finished with this course, you will have the skills and knowledge of the Scrum Artifacts and the Definition of "Done" needed to apply Scrum well.

Learning Scrum is one thing, applying it is something else entirely. This course provides proven tips and techniques for applying your knowledge of Scrum effectively. In this course, Implementing Scrum and Avoiding Scrum Anti-Patterns, you will learn foundational knowledge of the application of Scrum. First, you will discover common Scrum anti-patterns and how to address them. Next, you will learn approaches for applying Scrum in a traditional organization. Finally, you will explore the meaning of Scrum at scale as well as gaining valuable tips for taking the Professional Scrum Master level 1 assessment When you’re finished with this course, you will have the skills and knowledge to apply your understanding of Scrum.

Close the gap between Lean and Six Sigma with this course, and this learning path, leading up to the Lean Six Sigma Black Belt certification. In this course, Lean Six Sigma Foundation, you will learn foundational knowledge to start working on a Lean Six Sigma improvement project. First, you will discover what quality and quality management are. Next, you will learn agile practices based on Scrum. Finally, you will explore lean history, principles, values, and Six Sigma basic structure as well as tools and its main methodology. When you are finished with this course, you will have the skills and knowledge to connect both approaches and take your first step into Lean Six Sigma, as well as you will be ready to start working on Lean Six Sigma improvement projects.

Discover the DMAIC methodology and get ready to work in Lean Six Sigma projects as a team member and become a White Belt certified professional. In this course, Understanding the Lean Six Sigma Methodology, you will learn foundational knowledge to participate in improvement projects based on Lean Six Sigma's DMAIC methodology. First, you will discover different accreditation bodies and the reasons why the Council for Six Sigma Certification should be your first choice. Next, you will learn key Lean Six Sigma metrics as well as what is and how to apply the Voice of the Costumer concept. Finally, you will dive deep into the DMAIC methodology, learning it step by step. When you're finished with this course, you will have the skills and knowledge of how Lean Six Sigma projects are run needed to take part in quality management endeavors.

At the core of requirements analysis is a thorough knowledge of requirements management. In this course, The Value of Capturing Requirements, you will learn how to define the value of requirements to change-based work. First, you will learn what requirements are and why they are important. Next, you will explore the change approach and how this affects your requirements work. Finally, you will discover how to ensure the usability of your requirements by considering your audience. When you are finished with this course, you will have a foundational knowledge of a requirements package that will help you as you move forward to successfully analyzing and managing requirements.